returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs.
Only the costs for returning from your home to the webshop are for your own account. Consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned to Dutch Reef with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us via info@dutchreef.nl

We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

To make it easy to use your right of withdrawal, we have created a model withdrawal form. You can download this here.

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